To SA Tours
I am writing this letter as a humble note of appreciation for the outstanding service provided by tour guide, Ang Hock Lim Jason during our recent trip to Europe. We have been on numerous trips but this trip is the awesome one. He is highly commended for his professionalism. Our group were much delighted to be guided around for the last 14 days in Europe (08/12/2016 – 21/12/2016). He has done a tremendous jobs over the last 14 days for ensuring all of us are well taken care of. We felt very welcome in Europe and don't really missed our Home - Singapore.
His rare qualities are elaborated as follows:
1.Organisational Skill - He handled all aspects of our travel. He organizes the tour activities calculated to maximize the experiences and exposures of everyone in the group.
2. Efficiency - He is most efficient in coordinating and facilitating the various tight schedules in between activities.
3. Knowledge and sharing of information - He is well read and knowledgeable in tourist matters and life coping particularly daily healthy living. He is outstanding in drawing out and sharing the essence of Europe culture and every aspects of European living Customer services. He provide services beyond our expectations always putting our best interests in mind.
4. Overall Attributes - He is definitely the pride of tourist industries. Above all he is an rare asset to your company and definitely the "Favorite” of our group.
5. Going The Extra Mile - He ensure that all of us are comfortable and at ease. Over the days, our hearts and ideas connected. That's friendship! Finally, all good things have to come to an end! On our 14th Day, we have to part but this is just the beginning of our friendship, because as we get to know more of each other. The tours were excellent.
I highly recommend Jason for his excellent services. The tours and the tour guide were excellent. They went very much above and beyond what we expected. Thank you once again for helping make it a very memorable trip for us.